Pulse Era

🚚 Shipping Policy

Processing Time:

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time:

We deliver across the Pakistan within 2 to 5 business days.

In some remote areas, delivery may take an additional 1–2 days.

Shipping Charges:

Shipping charges are calculated and displayed at checkout.

We occasionally offer Free Shipping promotions on select products.

Order Tracking:

Once your order has been shipped, you’ll receive a tracking number via WhatsApp or email so you can easily track your package.

Delays:

Although rare, unexpected delays can occur due to courier or customs issues. We’ll always keep you informed in such cases.

🔁 Return & Exchange Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Return Eligibility:

• 
  You may request a return or exchange within 7 days of receiving your order.
  
• 
  The product must be unused, unworn, and in its original packaging.
  
• 
  All accessories, tags, and boxes must be returned as received.
  

Non-Returnable Items:

• 
  Items that show signs of use or damage caused by the customer.
  
• 
  Discounted or promotional items (unless defective).
  

Defective / Wrong Item:

If you received a damaged or wrong product, please contact us within 48 hours of delivery with an unboxing video or pictures. We’ll arrange a replacement or full refund.

Refund Process:

Once your return is received and inspected, we’ll notify you and issue a refund or exchange within 5–7 business days.

Contact Us:

For returns or shipping issues, reach us via WhatsApp or email at [minimart930
@gmail.com/ 03141607171].